It is not surprising that this approach caused an outcry from employees who had become accustomed to the current rules or who, in some cases, had joined the bank precisely because of the availability of these devices, which allowed them to juggle the various requirements related to their time, such as child care.B. I had a more productive conversation with Acas and was informed that the verbal agreement was legally binding. 6pm to 2pm, so my contract hours were before my break. Hr argued that, because it was verbal, I should have made a formal request to make those hours more sustainable, and that would have been considered by formal channels. When I thought about it, it was not a good idea to apply, because my employer did not make this proposal to me backwards.